deirdrecasey.com
policies
privacy policy
Deirdre Casey, RMT respects your privacy and strictly adheres to the Personal Health Information Protection (PHIPA) and Electronic Documents Act with our patient’s information.
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The privacy act applies to any collection, use or disclosure of personal information. “Personal Information” means any information about an identifiable individual that relates to their personal characteristics (i.e. gender, age, education, and family status), their health (i.e. health history, conditions, and services received by them) or their activities, views (i.e. interactions with their health care provider such as massage therapist).
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In order to provide treatment it is mandatory by our regulatory body the CMTO (who delivers our requirements from the government of Ontario) to collect specific information to proceed with your session. This information includes but is not limited to your address, contact information and related health history to provide a safe and effective treatment.
When necessary and with your consent we may use this information to provide progress and discharge reports to your physician or other health care provider, such as the other healthcare practitioners you are working with. Your consent can be cancelled at any time, however written notice of your intentions must be provided directly to us at deirdre@deirdrecasey.com.
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Deirdre Casey, RMT will not release any personal information without the patient’s expressed consent, except in the case of an emergency, or when required by law.
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Deirdre Casey, RMT will make certain that the information collected is protected against loss, misuse, unauthorized access, disclosure or destruction. Deirdre is trained to collect and disclose personal information only as required for her to perform her job and in accordance with our privacy policy.
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Registered Massage Therapists in Ontario are required by law to keep our patient files for a period of 10 years. After keeping the materials for the required 10 years, all information is destroyed.
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On our website personal information is collected when patients contact us with requests for information or questions that they may have. This information is also protected under our privacy policy and is treated the same as any information we collect.
This policy is made in accordance with the Personal Information Protection and Electronic Documents Act.
general waiver
I acknowledge that the purpose of my participation with Deirdre Casey RMT (herein referred to as Deirdre) is to help me improve my health, wellness, and lifestyle.
I am employing the services of Deirdre so that I can obtain instruction, information and guidance about health factors within my own control (such as exercise, hydration, lifestyle, wellness, and various other related behaviours) in order to help support my health and wellness.
I understand that services offered by Deirdre are not a substitute for medical attention and Deirdre does not diagnose illness, prescribe medications or provide medical treatment.
I release Deirdre from legal liability that may arise as a result of my participation in group or private sessions.
I acknowledge and affirm that I am over the age of 18 and am able to decide whether or not to participate in group, or private sessions, and I will make an informed choice before doing so. I understand that some of some of Deirdre's offerings may not be recommended, nor safe, for those with certain medical conditions. I hereby agree to the following:
• I represent and warrant that I am physically fit and I have no medical condition(s) that would prevent my full participation or put me at risk of mental or physical injury in the holistic modalities that I engage in with Deirdre.
• I am aware that I am required to inform Deirdre of any and all health conditions I have had in the past and currently have that may impact my participation, before the start of my session, class or event. I will do so by telling Deirdre personally or in an email before the start of my session, class or event. I am also responsible for informing Deirdre of any changes in my condition either verbally or via email before my session, class or event.
• I understand that it is my responsibility to consult with a physician prior to and regarding my participation with Deirdre if I have any concerns.
• I am fully aware of the risks and hazards involved in the holistic modalities that I engage in with Deirdre and will ask questions or voice concerns as they arise.
• I have been advised that participation may involve informative hands-on manipulation or massage and I accept that it is my responsibility to inform Deirdre verbally or in an email before or during my session, class or event, if I do not want to be touched.
• I agree that this agreement shall be governed by the laws of Ontario and if any conflict arises between me and Deirdre, I will attempt mediation before submitting my dispute to binding arbitration.
• I agree to indemnify Deirdre from any and all liability for any property damage or personal injury to any third party resulting in my participation in any service provided by Deirdre.
cancellation policy
Please note that once you have booked an appointment with me it means that I have reserved time in my schedule exclusively for you. If you cancel your appointment less than 24 hours before it is scheduled to take place, you will be charged in full for your unattended session.
To avoid a cancellation fee, please provide cancellation notice at least 24 hours prior to your appointment.
If you need to cancel or reschedule an appointment please do so by emailing me at deirdre@deirdrecasey.com, texting or calling 416 816 1151.